Shipping Policy

1.Order processing

All orders placed on BLENTREE are processed within 1–2 business days from order confirmation.
Orders received after working hours or on non-business days will be processed on the next business day.

Available options: Standard Shipping, Cash on Delivery (COD, chargeable), Express Shipping (chargeable).
Logistics partners may include (but are not limited to) Eshopbox, Shiprocket, Rapid Shipping, BigShip, and other reputed courier partners.

Standard shipping: typically 5–7 business days after dispatch.
Timelines are estimates and may vary due to external factors such as weather, courier delays, public holidays, or operational disruptions.
BLENTREE does not guarantee delivery on a specific date; the 7‑day commitment is an estimated target subject to exceptions listed below.

You will receive tracking details via Email / SMS / WhatsApp once your order ships.
Tracking updates may take up to 24 hours to appear on courier tracking systems.

All COD orders are verified via WhatsApp and/or phone call before dispatch.
BLENTREE enforces a zero-tolerance policy for fraudulent COD activity, including fake orders, intentional refusals, incorrect contact/delivery details, or repeated non-acceptance. When fraud is identified, BLENTREE may block the customer from future purchases, cancel pending orders without notice, recover logistics/operational losses, and report incidents to local law enforcement.

We currently ship across India. Overseas shipments may be available subject to management approval.
We do not deliver to P.O. Box addresses.

BLENTREE is not liable for delays caused by events beyond our control, including natural disasters, transport strikes, regulatory restrictions, or courier network disruptions.
For significant delays, our support team will proactively notify affected customers.

If an order is returned due to incorrect address, customer unavailability, or refusal to accept delivery, we will contact you to arrange re-dispatch.
Re-shipping charges will apply, or a refund will be processed after deducting forward and return shipping costs.

Claims for damaged, missing, or incorrect items are accepted only with: a proper unboxing video, clear product images, and the visible shipping label. Please keep packaging and labels until delivery is confirmed.

BLENTREE reserves the right to modify this policy at any time. The latest version will always be available on our website.